loving this from wordle
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The Market Isn’t Interested In Investing In Oil
6 years ago
Wednesday, 23 March 2011
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Meet Rover...
email: calli.robertson@gmail.com
Rover
Meet Rover...
Me
email: calli.robertson@gmail.com
Who is Rover?
Rover is my way of remembering what customers are really looking for (and it's not some snazzy advertising)
R for Reception
a proper greeting in a timely fashion, in the place they decide and they way they decide
O for Options
a choice of options and the ability to make an informed choice.
V for Value for money
evidence of value for money.
E for Efficiency
a simple and efficient purchase process.
R for Reassurance
Lots of reassurance that this is right place and this is a great purchase
R for Reception
a proper greeting in a timely fashion, in the place they decide and they way they decide
O for Options
a choice of options and the ability to make an informed choice.
V for Value for money
evidence of value for money.
E for Efficiency
a simple and efficient purchase process.
R for Reassurance
Lots of reassurance that this is right place and this is a great purchase
Welcome to Caroline & Rover
I am a freelance marketer who has worked in television, sport, FMCG, and insurance industries. There is one thing in common to all of those industries and that's the customers. I have a passion for customers and marketing that actually listens to the customer and what they want. That's why I specialise in customer journey: making sure that once a customer has heard of you, you actually make a sale by giving them what they want.
This blog is about my experiences as a customer as well as a marketer. Feel free to vent your own good and bad customer experiences here too!
This blog is about my experiences as a customer as well as a marketer. Feel free to vent your own good and bad customer experiences here too!
About Me
- Caroline
- Peterborough, United Kingdom
- Freelance Marketer with a passion for customers and customer journeys
My Blog List
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the brandgym blog has moved!7 years ago
